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Student
Posts: 1
Member Since: ‎01-10-2012
Message 1 of 3 (1,293 Views)

carriage jam, HP Photosmart C4400 all in one series

After every print I get the error message that the carriage is jammed...I've done everything in the video to correct this, but it's still happening. I can shut the printer off and then it will print OK, but goes right back to the jam message. If I want to print 2 copies, it will do that without the message.

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Honor Student
Posts: 3
Member Since: ‎02-18-2012
Message 2 of 3 (1,244 Views)

Re: carriage jam, HP Photosmart C4400 all in one series

I'm having the same problem - after years of no problems! Did you get any solution?

Professor
Posts: 2,530
Member Since: ‎08-12-2009
Message 3 of 3 (1,233 Views)

Re: carriage jam, HP Photosmart C4400 all in one series

[ Edited ]

If you have tried everything in the video located here:

 

http://support.hp.com/us-en/document/c01309787

 

Then it would need serviced/replaced. For service options 800-474-6836.

007OHMSS

I was a support engineer for HP.

If the advice resolved the situation, please mark it as a solution. Thank you.
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