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Lucien1
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Message 1 of 2
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cartidge issue - it is full/new but recognise it as empty!

HP Recommended
HP officejet6500A
Microsoft Windows 10 (32-bit)

I replace the black cartridge (both original and clone..) but the printre does not recognise it.  Sees it as empty. 

what to do/how to solve?

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Bob_Headrick
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Message 2 of 2
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HP Recommended

The troubleshooting steps in the document here may help resolve black not printing on you Officejet 6500a printer.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click the "Thumbs Up" to say "Thank You"

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