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- changing or adding default email program so I can email a s...

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06-14-2012 01:27 PM
I realize this is a no brainer so I guess I havnt a brain today but everytime I try to scan a doc to email it says i have no email account set up which I do i tried going into my control panel default but can noot find where to set up email thanks
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Accepted Solutions
06-18-2012 11:14 AM
Hello sheesh55
So you have both a gmail and a Windows Live mail account? If so you need to set the gmail account to the default.
When a solution is found please mark the post that solves your issue.
06-15-2012 01:37 PM
Hello sheesh55
What printer and operating system are you using?
When a solution is found please mark the post that solves your issue.
06-15-2012 02:41 PM
Hello sheesh55
So you changed the default email client on windows? If so what email client are you trying to use? On my computer when I did Scan to Email it opened up Windows Live Mail and attached it to an email. I was then able to enter a email address, subject, and body and email it.
When a solution is found please mark the post that solves your issue.
06-15-2012 02:59 PM
Hello sheesh55
Unfortunately they software is designed to use the default mail client on your computer to facilitate Scan to Email. There is no way to bypass this and Scan directly to an Email address.
When a solution is found please mark the post that solves your issue.
06-18-2012 07:22 AM
Hello sheesh55
You should be able to sign into/add your gmail account to Windows Live Mail. If you get a popup to sign into Windows Live just exit it and on the main screen there should be an Accounts tab. There you should see an add Account (+) option. There you can add a gmail account.
When a solution is found please mark the post that solves your issue.
06-18-2012 08:50 AM
Hello sheesh55
From what I can tell there are two ways to add accounts and I have taken screen shots of both ways. Adding a gmail account was easy as I didn't need any further info than address and password.
When a solution is found please mark the post that solves your issue.
