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All of a sudden my copy mode prints out solid back lines covering the entire paper. Scaning does the same...
Welcome to the HP Forums!
It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.
Saw your post and I understand that you are having issues with the printer and its printing solid black lines.
I’d love to help!
Follow the steps in the below link.
If the issue persists after following the above steps I recommend you to contact phone support.
Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your
Step 4. Scroll down and click on: HP contact options - click on Get phone
Please post your results, as I will be looking forward to hearing from you.
Take care. Cheers!
The_Fossette I am an HP Employee
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