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Tutor
Posts: 10
Member Since: ‎01-18-2012
Message 1 of 6 (2,253 Views)

disable photoproductcore.exe & messagecheck.exe when printer not in use?

I strive to eliminate any unneccessary runnning peocess.  I ran across SchedLgU.Txt, which mentioned that MessageCheck.exe was running every hour, or so it seemed. 

 

I assumed that this was someting to do with automatically checking for updates. 

 

I went to "HP Photo creations" and unchecked "enable notifications".  Now when I go to "HP Photo creations", it takes me to "HP'S PRODUCT GETAWAY".  I went to "Online feature options", and again had to uncheck "enable notifications" as well as "enable collection of anonymous usage data". 

 

This was a little annoying, since I thought I already shut it off, & never would have known it was still "enabled" unless I went there to check

 

Will this solve my issue with MessageCheck.exe runnnig hourly?  If not, how do I disable this?

 

I also discovered photoproductcore.exe runing in my task manager.  Can I end this process without any ill effects.

 

I'm satisfied to do any updates manually and have these items disabled or not running until I have a task for my printer.

 

thx

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Win xp pro sp3, HP Photosmart 5510 e

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PhD Student
Posts: 963
Member Since: ‎01-18-2011
Message 2 of 6 (2,230 Views)

Re: disable photoproductcore.exe & messagecheck.exe when printer not in use?

[ Edited ]

Hi NVMRX.

 

Thanks for the detailed question. Both of those programs are related to HP Photo Creations. I'll check into it and get back to you. 

 

Thanks for trying HP Photo Creations,

RocketLife

RocketLife, developer of HP Photo Creations
» Visit the HP Photo Creations Facebook page — news, tips, and inspiration
» See the HP Photo Creations video tours — cool tips in under 2 minutes
» Contact Customer Support — get answers from the experts
» Browse the FAQ at RocketLifeSupport.com
PhD Student
Posts: 963
Member Since: ‎01-18-2011
Message 3 of 6 (2,225 Views)

Re: disable photoproductcore.exe & messagecheck.exe when printer not in use?

Hello again, NVMRX.

 

I spoke with our support team. They can help you right away at this address: hpsupport@rocketlife.com.

 

Thank you,

 

RocketLife

RocketLife, developer of HP Photo Creations
» Visit the HP Photo Creations Facebook page — news, tips, and inspiration
» See the HP Photo Creations video tours — cool tips in under 2 minutes
» Contact Customer Support — get answers from the experts
» Browse the FAQ at RocketLifeSupport.com
Tutor
Posts: 10
Member Since: ‎01-18-2012
Message 4 of 6 (2,217 Views)

Re: disable photoproductcore.exe & messagecheck.exe when printer not in use?

Thanks for checking it out.   

Intern
Posts: 131
Member Since: ‎07-29-2011
Message 5 of 6 (565 Views)

Re: disable photoproductcore.exe & messagecheck.exe when printer not in use?


NVMRX wrote:

Thanks for checking it out.   


Did you get an answer to this? It's annoying on my very old, updated Windows XP Pro. SP3 machine too. Smiley Sad

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PhD Student
Posts: 963
Member Since: ‎01-18-2011
Message 6 of 6 (550 Views)

Re: disable photoproductcore.exe & messagecheck.exe when printer not in use?

Hi Antdude.

 

Please contact our support team at www.hp.com/global/us/en/consumer/digital_photography/free/software/support-form.html for help with this.

Thank you for using HP Photo Creations,

RocketLife

RocketLife, developer of HP Photo Creations
» Visit the HP Photo Creations Facebook page — news, tips, and inspiration
» See the HP Photo Creations video tours — cool tips in under 2 minutes
» Contact Customer Support — get answers from the experts
» Browse the FAQ at RocketLifeSupport.com
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