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HP Recommended
771 ink cartridge
 

hi there.i used to see this label of 771 ink.   this face :      photo_۲۰۱۷-۰۵-۲۷_۱۶-۱۸-۵۰.jpg

 

 

but now i buy another cartridge , and the label is different:   photo_۲۰۱۷-۰۵-۲۷_۱۶-۱۸-۵۶.jpg

 

since i use the new cartridge i get an error and it says there is no cartridge.
i check the QR and serial number and says  cartridge is genuine.

but i was not convinced.

is it fake , or it's just change that hp did it??? (sry for bad english)

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