envy 5530 error code C4EBA341

[luna5124]

Hi,

My envy 5530 has the error code "C4EBA341" blinking on the info screen. I have tried several solutions posted on the forum, such as unplugging the printer, unplugging the wifi router, removing the ink cartridge(one of the ink cartridges is stuck on the right side since the printer can't be switched on) but the situation continues. I have been trying to call for a repair but can't find the serial number of the printer(only the product number). Can anyone help me with this?

Thank you!

[The_Fossette]

Hi @luna5124

Welcome to the HP Forums!

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

I reviewed your post and I understand that you are unable to print and getting an error message.

I’d love to help!

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

• When was the last time the printer was working fine?
• Have you performed any troubleshooting steps before posting?

Meanwhile, follow the steps in the below article and check if it helps.

http://hp.care/2oEQC8Y

Let me know how it works and you have a good day ahead.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care!

Cheers!

[pmarquardt]

After spending over an hour trying to get any help, it appears that no one at HP or on the forum has any insight to the error code C4EBA341 on my hp envy printer.  reading some responses it doesn't seem like hp has answers either.  very very frustrating and no help anywhere.