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    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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envy 5530 imaging bar wont scan or copy

HP Recommended
HP Envy 5530
Windows XP

The imaging bar on the printer/scanner no longer engages, moves or operates so that it will not initiate a scan or copy from the software via PC or directly from the printer screen consol.  Is there a way to testing the operation of the imaging bar?  

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Message 2 of 2
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HP Recommended

Hi @dougdcarlson,

 

Welcome to the HP Forums!

 

I understand that your HP Envy 5530 will not scan or copy. I am sorry to hear this, but happy to look into it for you!

 

I would recommend the following guides:

 

 

Hope these guides help, and thank you for posting! Smiley Happy

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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