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tuppitoo
Level 2
18 11 0 2
Message 1 of 5
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Solved!

envy 5530e and remote app

HP Recommended
envy 5530e
Microsoft Windows 10 (64-bit)

My Lumia 630 is using w10 moboile os and the printer will not work.and ive lost the remote app as well.

is there a new app for w10 mobile? an will this fix the problem?

thanks   chas tolson

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banhien
Level 19
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Hi,

 

How do you connect your printer now ? Are they on a same network ? Please use Windows Store to re-install HP AiO Remote

 

Regards.

BH
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tuppitoo
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18 11 0 2
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sorry cant find in store all else same   chas

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banhien
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Hi,

 

Its name in Windows Store: HP All-in-One Printer Remote

 

Regards.

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



tuppitoo
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Level 2
18 11 0 2
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finallt found app in store,no installion prompts but sent it to one note and then it appeared?. got it to print after finding ptinter ip. printed  photo  o.k.thganks for help 

thanks again    chas tolson

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