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MilesPotter
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eprint fails from some email senders

HP Recommended
color laser jet pro M252
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Eprint work from several emails but get rejected from many like below.

The original message was received at Sat, 20 Feb 2016 00:49:37 +0000 from ip-207-145-50-177.sjc.megapath.net [207.145.50.177]

   ----- The following addresses had permanent fatal errors ----
    (reason: 550 5.7.1 Command rejected)

   ----- Transcript of session follows ----- ... while talking to onramp01.hpeprint.com.:
>>> DATA
<<< 550 5.7.1 Command rejected
554 5.0.0 Service unavailable

 

eprint setup is set to 'Allow All'

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banhien
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HP Recommended

Hi,

 

Please don't ask me why buy HP ePrint service will reject some email domains. The only thing you can do: ask that person to use different email address.

 

Regards.

BH
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MilesPotter
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Well, emails go through from my gmail app on my Samung S5. But my son's gmail account from his laptop gets rejected.

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