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02-07-2011 09:57 PM
I have an HP 3310 all-in-one which until last weekend performed flawlessly. I then received the above error message.
I have tried pulling out the ink cartridges, per other post suggestions without any success. I am running it on a wireless network at my home using windows 7. Any help would be greatly appreciated.
02-08-2011 09:37 AM - last edited on 02-21-2017 10:36 AM by OscarFuentes
You tried some of the troubleshooting by checking your cartridges. There are some additional resetting steps in this document An "0x..." error message
04-10-2013 02:52 PM - last edited on 02-23-2017 05:07 PM by OscarFuentes
I would recommend using the following document to troubleshoot your issue.
Try those steps and report back to me if they help to resolve your issue or not.