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Honor Student
Posts: 2
Member Since: ‎02-22-2013
Message 1 of 6 (14,954 Views)

error E8 M1132 MFP

I can not use scanning and photocopying in M1132 MFP, after the last scan error appears E8, please help

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Regents Professor
Posts: 4,893
Member Since: ‎10-11-2012
Message 2 of 6 (14,912 Views)

Re: error E8 M1132 MFP

Sorry that you are experiencing this issue. I found a link that may assist you with this problem. Looking at this document, it seems that the printer is in a fatal state and cannot recover. 

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c02003596&lang=en&cc=us&taskI...

I would suggest to try to perform a hard rest on the printer. Unplug the power cord from the back. Leave it out for 30 seconds and plug it back in. Check the results and let me know.

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Honor Student
Posts: 2
Member Since: ‎02-22-2013
Message 3 of 6 (14,907 Views)

Re: error E8 M1132 MFP

Thank you, but I did it, but I did not help (maybe someone else encountered this problem and can give advice, I will be very grateful

Regents Professor
Posts: 4,893
Member Since: ‎10-11-2012
Message 4 of 6 (14,896 Views)

Re: error E8 M1132 MFP

Sorry, but it seems that the printer may be have gone out. You may need to contact HP support (1800-474-6836).

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Student
Posts: 1
Member Since: ‎11-21-2013
Message 5 of 6 (11,927 Views)

Re: error E8 M1132 MFP

Thank you fo your solution.  from pinosky, Ischia island, Italy.

Intern
Posts: 39
Member Since: ‎06-09-2012
Message 6 of 6 (9,901 Views)

Re: error E8 M1132 MFP

E8 error: CIS scanner. See CIS scanner-carriage

 

 

Try to check cable , Reconnecting , check for scanner path

 

I hope that could help you

 

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