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04-26-2011 01:38 PM
i have an officejet 4500 G510g-m all in one and it will ot answer on its own I have to answer manually I also get an error 252 can anyone tell me what setting I have to change. I also have message manager hooked to the same line thanks
04-26-2011 01:56 PM
Thing that have worked for me whe faxing is turning down your fax speed, and turning off Error Correction Mode (ECM) and retry the fax. This call be done under the setup menu.
let me know if this works
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04-26-2011 02:03 PM
I researched the error code 252 that you're getting and it basically means that the telephone line conditions were too poor to receive a fax. Here are some possible solutions:
04-26-2011 09:53 PM
Thanks for the reply . I had the speed set at 14400 but wil set it lower . the error correction was off
but I will try it again tomorrow and see if it will work. I was able to send a fax but could not get a reply.
the reply would not come in at all or if it did it was not complete or come in as a page with a few
lines on it but nothing readable. I got in touch with my phone company and they did some testing
and told me everything was fine. thanks again for the reply.I called hp toll free and talked to someone
in Calcutta for a couple of hours and never was any smarter, to bad you can not talk to a person that is
easier to understand and can understand you better these days but I guess that every company is
trying to save money these days Thanks again I will try your sugestions and if they dont work will be
back in the future.