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Student
Posts: 1
Member Since: ‎01-13-2012
Message 1 of 2 (318 Views)

error codes on photosmart c309

I've tried everything but replacing the printhead and I am still getting the general printer error 0x61011be5.....HELP!!!

0 Kudos
Distinguished Professor
Posts: 5,287
Member Since: ‎11-22-2011
Message 2 of 2 (265 Views)

Re: error codes on photosmart c309

[ Edited ]

This article should help resolve the error you are getting:
http://support.hp.com/us-en/document/c03081973

Give the steps a try and let us know if it helps.

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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