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Honor Student
Posts: 2
Member Since: ‎01-08-2012
Message 1 of 3 (2,765 Views)
Accepted Solution

error message 'memory card error' with SD card on C5180

Photosmart C5180 displays 'memory card error' when SanDisk SDHC inserted.  (The card is not damaged, it's new & works in camera.)  I've been unsuccessful in finding  answers on HP site.  Any help most appreciated.  Thanks much.

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Accepted Solution

Re: error message 'memory card error' with SD card on C5180

Looking at the product specification, I see "High Capacity" (SDHC) memory is NOT supported on the device:

 

http://support.hp.com/us-en/document/c00701803

 

I also verified this with our group in San Diego - SDHC isn't supported.

 

~TechHelper7

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Tutor
Posts: 5
Member Since: ‎01-10-2012
Message 2 of 3 (2,737 Views)

Re: error message 'memory card error' with SD card on C5180

[ Edited ]

Looking at the product specification, I see "High Capacity" (SDHC) memory is NOT supported on the device:

 

http://support.hp.com/us-en/document/c00701803

 

I also verified this with our group in San Diego - SDHC isn't supported.

 

~TechHelper7

I work for HP.
Honor Student
Posts: 2
Member Since: ‎01-08-2012
Message 3 of 3 (2,732 Views)

Re: error message 'memory card error' with SD card on C5180

Thanks so much.
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