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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-26-2017 08:07 PM

HP Recommended
Product: HP Officejet 4630 e-all in one

Error code OX83C0000A NOS_LOADER_APP

1 REPLY 1

‎04-26-2017 09:22 PM

HP Recommended

Hi Donner5,

 

Thank you for purchasing HP products.

 

Sorry to hear that your printer is having issue.

 

Please try taking a look through this carriage jam guide, A 'Carriage Jam' Message Displays for HP Officejet 4630 and HP Deskjet Ink Advantage 4640 e-All-in-O.... or youtube.

 

https://www.youtube.com/watch?v=fPVzKUnXm_4

 

If the above steps does not resolve the issue, you may want to try the steps below.

 

1. Unplug the printer

2. Wait ten seconds

3. Push and hold the power button in and plug the machine back in (Do not let go of the power button until you see the screen flash the OX code

4. Wait for 5 more seconds and release

5. Printer should go into normal start up mode

 

If the above steps do not resolve the issue, please call our technical support at 800-474-6836 for your replacement or trade in options. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.

 

Hope this helps to resolve your issue.

I am a HP employee. I am speaking for myself and not for HP.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos Thumbs Up" to say “Thanks” for helping!
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