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fax needs special phone cord

HP Recommended
JetPrint 8630
Microsoft Windows 10 (64-bit)

I have an 8630 and the instructions say I need that special phone cord which I have lost of course.   In the past, I have been able to send a fax anyway.   Now, for some reason when I test my fax on phone line 1 it fails the appropriate cord section. when I test on phone line 2 it PASSES the cord section but doesn't get a dial tone because I only have 1 phone line that works.

 I am using WIndows 10, and a phone cord that I bought at Best Buy. Like I said it has worked in the past.  

I uninstalled and reinstalled and retested etc.  Please help.  I need to fax things for work!

Thank you very much.

 

Shelah 

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Message 2 of 2
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@Shelah2

 

Double post. Please use

 

   http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/I-can-t-fax-with-typical-phone-cord-Jetprin...

 

Thanks.

BH
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