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del28
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fax no. switches while faxing on HP OJ 4630

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HP Officejet 4630
Microsoft Windows 7 (32-bit)

altho it has always worked properly before, recently my hp oj 4630 has been switching to an unknowen no. as it begins sending its fax. 

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rb011
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Hi del28,

 

I understand that you have an HP Officejet 4630 e-All-in-One Printer that is switching to an unknown number as it begins to send a fax. I would like to help with this.

 

Is the fax being sent successfully. If it is not here is a support document that can help - Cannot Send or Receive Faxes.

 

The number that you are sending the fax to, has it been entered into the fax speed dial settings? It could be possible that the number is actually listed as an unknown number with the phone company who supplies the number.

 

 

Please let me know if this resolves the issue, or if you require further assistance.
 
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rb011
I work on behalf of HP

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