fax problems on officejet 4652

[Bdean]

My HP OfficeJet 4652 is very new, the fax worked last week and all of a sudden is will not sent fax, always says no answer, i have uninstalled and reinstalled, tried everything can not make it work

[The_Fossette]

Hi @Bdean

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that you are having issues sending and receiving the fax.

I’d love to help!

Follow the steps in the below article and check if it helps.

http://hp.care/2nDL1wR

Let me know how it works and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!

[TanTC]

Hi,

The fact that the printer say 'no answer' seems to indicate that this printer is able to call out but the receiving side is not answering.  Try making sure the receiving side has Auto Answer set to 'ON' or try send it to another fax machine.