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Honor Student
Posts: 2
Member Since: ‎12-09-2011
Message 1 of 3 (1,412 Views)
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get officejet 6210 software for windows 7 64 bit

I can not get software for the 6210 all in one printer to install on windows 7 64 bit.  I would like to continue using HP director to scan etc.  Any one have a clue?

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Accepted Solution

Re: get officejet 6210 software for windows 7 64 bit

Welcome to the HP Forum! Smiley Happy


genob wrote:

I can not get software for the 6210 all in one printer to install on windows 7 64 bit.  I would like to continue using HP director to scan etc.  Any one have a clue?


There is no full feature software for Windows 7 for your Printer available at the HP web support portal. You can try using the Windows Vista 64-bit software incompatibiity mode. It may or may not work.

 

Windows 7 is not a supported operating system for your printer. You may be able to install the basic driver with the use of the HP printer install wizard for Windows 7. The basic driver will allow print functionality, but scan and copy will not work.

Kind regards,
erico

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Provost
Posts: 42,185
Member Since: ‎01-07-2009
Message 2 of 3 (1,380 Views)

Re: get officejet 6210 software for windows 7 64 bit

Welcome to the HP Forum! Smiley Happy


genob wrote:

I can not get software for the 6210 all in one printer to install on windows 7 64 bit.  I would like to continue using HP director to scan etc.  Any one have a clue?


There is no full feature software for Windows 7 for your Printer available at the HP web support portal. You can try using the Windows Vista 64-bit software incompatibiity mode. It may or may not work.

 

Windows 7 is not a supported operating system for your printer. You may be able to install the basic driver with the use of the HP printer install wizard for Windows 7. The basic driver will allow print functionality, but scan and copy will not work.

Kind regards,
erico

If any of my posts help you or guide you on your way to resolve your issue, you can click on the purple Thumbs up + icon to say thanks.

If your problem is solved , please click the Accepted Solution button

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Honor Student
Posts: 2
Member Since: ‎12-09-2011
Message 3 of 3 (1,375 Views)

Re: get officejet 6210 software for windows 7 64 bit

Thanks, I'll try the Vista suggestion.

 

genob

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