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Student
Posts: 1
Member Since: ‎01-11-2012
Message 1 of 2 (1,108 Views)

how can i get my photosmart 5510 to go online?

My Photosmart 5510 software was properly installed and yet the printer will not go on line.  What do I need to do?

0 Kudos
Professor
Posts: 2,242
Member Since: ‎11-22-2011
Message 2 of 2 (1,074 Views)

Re: how can i get my photosmart 5510 to go online?

Hope you a having a great day,

 

I am reaching out to probe if you still experience this issue. If you are,  then may you include information such as Operating System and the current version (build). Router Brand, model and verrify of what firmware version are you running.   

 

This tool may help (HP Printer Install Wizard), with installation. located here ( www.hp.com/go/tools ) perhaps you may want to verify drivers for this model,  verify if their is a update go this site to  www.hp.com and enter your model. 

 

If you are not experiencing this issue any longer you may disregard this post, although I will appreciate if you can take I little bit of your time and let me know.

 

 

 


Thanks
RobertoR

You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance! Smiley Very Happy
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