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how do I get my HP photosmart printer back online
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Honor Student
Posts: 3
Member Since: ‎03-05-2012
Message 11 of 66 (7,884 Views)

Re: how do I get my HP photosmart printer back online

Hi,

 

I have a Photosmart 2610.  when I go to Setup, there is no wireless category.  What can I do next to get this printer back on line?  I never had a problem with the wireless connection before and I am at a total loss.  Thanks for any assistance you can give me.  

Provost
Posts: 20,467
Member Since: ‎08-19-2009
Message 12 of 66 (7,883 Views)

Re: how do I get my HP photosmart printer back online

I don't think this model has wireless.  It can connect to a wireless router via an Ethernet cable, but it does not have a wireless radio.

 

Please describe your problem in more deatail.  What router?  What operating system?  What errors?

I am employed by HP

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Student
Posts: 1
Member Since: ‎04-08-2012
Message 13 of 66 (7,801 Views)

Re: how do I get my HP photosmart printer back online

How do I get my HP Photosmart Premium C309g-m back online?

Provost
Posts: 20,467
Member Since: ‎08-19-2009
Message 14 of 66 (7,798 Views)

Re: how do I get my HP photosmart printer back online

Run a Wireless Network Test from the Network or Wireless menu.  What does it say about the radio?  Is it connected to your network?

I am employed by HP

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Honor Student
Posts: 2
Member Since: ‎07-17-2012
Message 15 of 66 (7,396 Views)

Re: how do I get my HP photosmart printer back online

HP Photosmart Premium.    Windows 7. 

Provost
Posts: 20,467
Member Since: ‎08-19-2009
Message 16 of 66 (7,392 Views)

Re: how do I get my HP photosmart printer back online

Download and run this utility:http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/p...

What does it say?

I am employed by HP

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Top Student
Posts: 5
Member Since: ‎09-13-2012
Message 17 of 66 (7,262 Views)

Re: how do I get my HP photosmart printer back online

I have the same problem with my 4500 wireless...online today offline tomorrow cant get it back online...???

Provost
Posts: 20,467
Member Since: ‎08-19-2009
Message 18 of 66 (7,256 Views)

Re: how do I get my HP photosmart printer back online

What router?  What operating system?

I am employed by HP

Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
Student
Posts: 1
Member Since: ‎09-29-2012
Message 19 of 66 (7,206 Views)

Re: how do I get my HP photosmart printer back online

HP Photosmart C4599 pwer is on, wireless indicated but printer shows offline

Student
Posts: 1
Member Since: ‎10-01-2012
Message 20 of 66 (7,182 Views)

Re: how do I get my HP photosmart printer back online

Hi

My c4580 does not connect to the network.

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