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Student
Posts: 1
Member Since: ‎07-02-2014
Message 1 of 2 (355 Views)

how do I get officejet 4500 offline

How do I fix the 4500 officejet printer when it 's on offline

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Retired
Posts: 3,722
Member Since: ‎03-11-2014
Message 2 of 2 (331 Views)

Re: how do I get officejet 4500 offline

Hello dabj,

Welcome to the HP Support Forums!

 

I understand you are looking to get you Officejet 4500 out of an offline status. What is the Operating System installed on your computer, Windows or Mac? Also, what is the connection type between the printer and the computer?

 

If you open this link: Error messages displayed on computer, select your Operating System, then under Connection & communication errors  click on "Printer is offline" you will be able to view and follow along the troubleshooting steps for such an issue.

 

Cheers,

 

 

JERENDS
I work on behalf of HP

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