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09-20-2011 04:33 AM
I just bought a HP Photosmart 310a. I am trying to set up the eprint. It asks me for my printer email address which can be found through web services on the printer. However, the web services icon on the printer says it can not give me the email address until eprint is set up.
09-20-2011 09:26 AM
Try going to Setup (wrench icon)-> Web-> Enable Web Services (If it instead says remove web services let me know). Once this is done it should print out an information page with your printer's code and instructions on how to set it up on ePrintCenter.com.
Let me know if you need additional help!
Although I work for HP, my posts and replies are my own opinion and not those of HP.