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08-20-2012 06:44 PM
We have an HP PHotosmart Plus B209a-m All-in-One. We have a Linksys wireless G2.4 router. We had been connecting to the printer with no problem until we added a WPA passcode so that it will no longer be an open network. Now we cannot connect to the router through our printer wirelessly. We get the following diagnostic summary:
Wireless on - PASS
Wireless working - PASS
Network Name (SSID) Found - FAIL
Our assumption was that when we follow the directions and hit the PUSH button on the printer we should have pushed the Cisco button on the router; but the printer times out without establishing a connection. The light on the router just flashes very quickly, but no connection.
08-20-2012 08:24 PM
Do not use the pushbutton. Connect to the the router manually following the instructions provided. Use WPA2-AES encryption in the router.
If my post resolved your problem, please mark it as an Accepted Solution .
I used to work for HP but I saw the light and retired!
Printer Hint #1 - Always buy a printer with a display panel for easy configuration.
Printer Hint #2 - Always buy a printer with separate black and separate color cartridges.
Printer Hint #3 - Always buy a wireless printer with an Ethernet port for backup.
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