The HP Community is here for you.
12-23-2011 08:32 AM - last edited on 04-18-2016 03:53 PM by OscarFuentes
The driver for your printer is already included within Windows7 thruogh Windows Update.
You may follow the steps below in order to configure the printer:
If my post resolve your problem please mark it as an Accepted Solution :)
06-02-2012 03:26 PM
I am having the same problem except windows update says it can't find any new drivers and the deskjet 3940 is not already listed.
06-04-2012 01:38 PM
06-05-2012 09:13 PM
Windows update would search for drivers for less than a minute then say that there was an error and it couldn't find any new drivers "at this time." In the end I searched the windows catalog online and found the driver I needed the old fashioned way, and got the printer "working." By working I mean it sucked up all the paper at once when printing a test page, then continued to say paper jam after it was cleared. I uninstalled and reinstalled it. Now nothing prints but windows trouble shooter does not detect a problem. I can fill the queue with a dozen test pages but the status never goes to "printing" and windows shows the printer as functioning fine, but nothing happens, and I'm certain it is the correct driver.
06-06-2012 09:43 AM
Why dont you give the HP Print & Scan Doctor a try to see if it can resolve the issue. Let me know if it resolves the issue and if not post back with any new details the Print Doctor provides.