Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Top Student
Posts: 2
Member Since: ‎10-17-2012
Message 1 of 11 (26,766 Views)
Accepted Solution

how to resetting HP Officejet Pro 8600 plus e-all-in-one

my office just got a new printer from one of our satelite offices. The defaults have been locked. how do I reset the printer to factor and hopefully clear up this mess?

Accepted Solution

Re: how to resetting HP Officejet Pro 8600 plus e-all-in-one

Hi,

 

Printer can be reset to factory defaults by selecting Setup Menu > Tools > Restore Factory defaults > Yes

View solution in context
Distinguished Professor
Posts: 3,421
Member Since: ‎02-03-2010
Message 2 of 11 (26,760 Views)

Re: how to resetting HP Officejet Pro 8600 plus e-all-in-one

Hi,

 

Printer can be reset to factory defaults by selecting Setup Menu > Tools > Restore Factory defaults > Yes

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
Top Student
Posts: 2
Member Since: ‎10-17-2012
Message 3 of 11 (26,755 Views)

Re: how to resetting HP Officejet Pro 8600 plus e-all-in-one

it worked.

 

Thanks.

Distinguished Professor
Posts: 3,421
Member Since: ‎02-03-2010
Message 4 of 11 (26,747 Views)

Re: how to resetting HP Officejet Pro 8600 plus e-all-in-one

Hi,

 

Good to know that the issue has been solved.

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
Honor Student
Posts: 1
Member Since: ‎08-10-2013
Message 5 of 11 (25,422 Views)

Re: how to resetting HP Officejet Pro 8600 plus e-all-in-one

the screen of the machine is blue with the on/off sign and a number F0950020. How I can solve this issue.?
Distinguished Professor
Posts: 3,421
Member Since: ‎02-03-2010
Message 6 of 11 (25,384 Views)

Re: how to resetting HP Officejet Pro 8600 plus e-all-in-one

Hi Mercouris ,

 

Connect the printer to a different wall outlet and try turning on again after 30mins.

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
Honor Student
Posts: 2
Member Since: ‎11-21-2013
Message 7 of 11 (24,176 Views)

Re: how to resetting HP Officejet Pro 8600 plus e-all-in-one

I had a malwear on my lap top. after Century link fixed my PC. my printer was gone along with software.

i tried re loading it with the disc, but it would work. i purchases the Hp Officejet pro 8600 plus all- in-one N911g.

 

I used HP Wizard to help me down the Printer, but it only downloaded the basic. I don't have the option to fax, scan or etc. from my PC.

 

can you help me

Distinguished Professor
Posts: 3,421
Member Since: ‎02-03-2010
Message 8 of 11 (24,114 Views)

Re: how to resetting HP Officejet Pro 8600 plus e-all-in-one

Hi Rita65,

 

Full feature software for the printer can be downloaded from link below.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=4323648&task=&

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
Honor Student
Posts: 2
Member Since: ‎11-21-2013
Message 9 of 11 (24,097 Views)

Re: how to resetting HP Officejet Pro 8600 plus e-all-in-one

If I do a reset defaults will it change my whole PC or just the printer

Distinguished Professor
Posts: 3,421
Member Since: ‎02-03-2010
Message 10 of 11 (24,054 Views)

Re: how to resetting HP Officejet Pro 8600 plus e-all-in-one

Hi Rita65,

 

Restoring defaults on printer will only reset printer and not computer.

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation