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Student
Posts: 1
Member Since: ‎03-05-2013
Message 1 of 3 (2,211 Views)

hp 61 black ink cartridge

Purchased a new hp 61 cartridge for my deskjet 2050 j510a series, when I installed it I get an error message that says ink cartridge not compatiable....what is the problem...?

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Regents Professor
Posts: 8,714
Member Since: ‎11-27-2009
Message 2 of 3 (2,200 Views)

Re: hp 61 black ink cartridge (DJ 2510. Incompatible Cartridge msg)

[ Edited ]

Hi, have you tried the usual troubleshooting like cleaning the cartridge & reseating it?

More details in the link below.....

 

http://support.hp.com/us-en/document/c03368592

 

Ciara

I am an HP employee.
I am speaking for myself and not for HP. Twitter: @Ciara_B_27
Regents Professor
Posts: 8,714
Member Since: ‎11-27-2009
Message 3 of 3 (2,126 Views)

Re: hp 61 black ink cartridge

Hi, just wondering if this issue is now fixed?

Thanks

Ciara

I am an HP employee.
I am speaking for myself and not for HP. Twitter: @Ciara_B_27
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