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Student
Posts: 1
Member Since: ‎07-08-2012
Message 1 of 2 (442 Views)

hp 6600 - cannot get it to install on my computer

I am trying to get this printer to install on my computer.  I keep getting error message Window Installer Service cannot be accessed.

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Grad Student
Posts: 234
Member Since: ‎04-12-2011
Message 2 of 2 (430 Views)

Re: hp 6600 - cannot get it to install on my computer

What computer OS are you running e.g. WIndows XP, Vista, 7, Mac OS X 10.x, etc?

 

If your running any version of windows XP or vista, then you may need to update your Windows Installer to version 4.5.  This can be done by running your windows update or clicking the link below to download the latest version.

http://support.microsoft.com/kb/942288

 

If you are running Windows 7 the latest version is 5.0 and again you may need to run windows update.

 

 

Let me know if this helps.

 

 

 

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