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hp 8500A printing wrong colors

My Hp Officejet Pro 8500A shows that it has all colors of inks.  However it has started printing only in orange/pink hues.  I can't get anything to print correctly.  Black is fine.  I appreciate any assistance.  The printer is about 3 years old???

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hp 8500A printing wrong colors

Hello,

Please click HERE to access the steps that should resolve the issue .

Regards,
Jabzi

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Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
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hp 8500A printing wrong colors

I did click but no directions regarding the problem

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