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Manish1303
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hp 8620 - canot scan from printer to my mac pre

HP Recommended
HP Pro 8620
Mac OS X 10.5 Leopard and older

I can give print commands from my mac laptop to the printer, but when i start scanning, the printer shows my laptop's name but when i start scanning it flashes a message computer not found.

 

Please help as I have a lot of stuff to work on.

 

 

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ShlomiL
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HP Recommended

Hi,

What is your exact Mac OS version?

 

You may check it by clicking the apple icon and then About This Mac.

 

The printer required OS X 10.6 or higher, if your operating system is older as mentioned there is no software for your printer (in such scenario you might still be able to print using a Generic driver within your Mac, but any option of the HP Software will not work)



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