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PaganC
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hp PHOTOSMART PREMIUM FAX ALL IN ONE C410A MAGENTA ink NOT PRINTING

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Tried 2 new HP magenta ink in the printer and it is still not printing.  All the other colors are showing, whats the deal.

Done the cleaning, and aligning,. Took out the printer head and cleaned with soft cloth, helppppppppp

 

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Sunshyn2005
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Hi PaganC

 

I understand you are unable to print with the magenta cartridge even after cleaning and aligning the printhead.

 

I suggest using the following document to troubleshoot the issue. Troubleshooting Print-Quality Issues

 

If the issue persists, take a look at this video, you might find it very helpful. Hot Water Printhead Flush - HP Ink Series Printers with removable Printhead.

 

I hope this helps.

Sunshyn2005
I work on behalf of HP


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PaganC
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flushing it worked, Yeah!!!!!!! thanks for your help.

 

PaganC

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