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04-28-2017 04:55 PM
HP print & Scan Dr says driver conflict. Have Un-installed printer driver,re-installed using original disk,and re-installed driver with HP customer service download., Have done this many times with same results --no print. Okay for test print and will print from internet data.
04-30-2017 08:51 AM
? If yes, then what is it?
Let me take a moment to thank you for posting on the HP Support Forums.
I understand that you have an HP DeskJet 2130 All-in-One Printer and it does not print with the LibreOffice software. The HP Print and Scan Doctor software says that there is a driver conflict. You have uninstalled the drivers from the disk and also from the HP website. The printer prints test pages and also from the internet. I appreciate the steps you have performed and have certainly done a good job.You've done a remarkable job performing the steps.
Based on your input, looks like the printer drivers are installed and the printer is well connected. To provide an accurate resolution, I need a few more details:
- Is the printer able to print other documents like from Microsoft Word, PDF, Notepad, etc?
- Do you receive an error message while trying to print from LibreOffice software? If yes, then what is it?
Meanwhile, I recommend you to uninstall the printer drivers from the root level and then reinstall them back by following the below steps:
- In Windows, search for and open Programs and Features.
- Select your HP printer.
- Select Uninstall.
- In Windows, search for and open Devices and Printers.
- In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
- Open up the run command with the "Windows Key + R" key combo.
- Type printui.exe /s and click OK.
- Click on Drivers tab.
- Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
- Select OK.
- Select Apply and OK on the Print Server Properties windows.
- Close Devices and Printers.
Please download and install the drivers from this link.
I sincerely hope this fixes the issue. Let me know what happens. Good luck! 🙂
05-03-2017 11:30 AM
MKAZIU: adding the space worked. Deleted driver per instructions, reinstalled driver/software from your web site. results are the same however. No print and no recognition when checking for what is printing. Shows the correct printer as default, uses usb port, previuosly also changed usb plug in slots, also have tried different ports. simply "shoots out blank paper" if I decide to throw this printer in the trash and add another printer do you think the new printer woulf work. this printer is only a few months old and worked fine until recently with no changes in software, hardware, etc.. Thanks for helping any further suggestions will be appreciated. Roger )Hoppy)
05-03-2017 12:40 PM
You're welcome Roger.
I would still like to know if the printer able to print other documents like from Microsoft Word, PDF, Notepad, etc? If not then it is purely a drivers issue.
I suggest you to install the inbuilt printer drivers in Windows. This link will help you to install the inbuilt drivers in Windows.
NOTE: When you reach to the list of drivers to choose from, please choose the drivers for your HP DeskJet 2130 All-in-One Printer and continue with the installation of the inbuilt drivers.
Hope this helps. Let me know. All the best! 🙂
05-04-2017 11:16 AM
MKazi: Nol print with Windows Pad, Note book,Old Works files. Can still print on any internet info. In my attempt to locate an inbuilt driver for the printer, my driver tab listed only those indicated as system 32, with 301 drivers listed. Since my system is 64 mb I'm really confused?? What if I used a system restore all the way back to my factory settings and back up those files I want to save, then reload any prorams such as th printer and LibreOffice, etc.? Also the Driver for my Libre Office did not show up in my driver files??
05-04-2017 12:10 PM
Before you reinstall Windows, I suggest you to perform Windows updates and then try to install the inbuilt printer drivers in Windows.
If nothing works then we can go by your suggestion and try the steps you've suggested.
Thank you and I appreciate you working tirelessly to fix this case. Cheers!
05-04-2017 04:24 PM
checked updates and found several that needed updating allthough supposedly this was suppose to be done per chedule by microsoft. Did the updates, added drivers lwith results same as before. Looks to be a lost cause , quess I'll try deleting everything and start from scratch. Will not do so for a few days.. Thanks for trying