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menusha
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hp deskjet 1510 installation error

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hey am having trouble installing.. 

am using a dell vostro 1400  winXp sp3 and the original driver cd... almost at the end of the installation it says ;

' there was a problem installing this hardware: HPDeskjet 1510 series, an error occurred during the installation of the device. the specified module could not be found.'

please help!!!

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Waterboy71
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Hi menusha, sorry to hear that you are having installation issues. Please click on the HP Deskjet 1510 e-All-in-One Printer series Full Feature Software and Drivers.  Please make sure the usb cable is disconnected from the computer and the printer prior to doing the download and install. Do not reconnect the usb cable unitl prompted to do so. 

 

If this does NOT resolve your issue, please feel free to write back.

 

Thank you.

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alosak
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Same problem with my notebook with windows xp and hp envy 4500
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Waterboy71
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Hi

 

I see that you are having issues as well getting the printer installed on your Windows xp computer. Please remove all the cables that go from the printer to the computer. Please then click on the link that I have provided for the HP ENVY 4500 e-All-in-One Printer series Full Feature Software and Drivers.

 

Please let me know if you require any additional assistance.

 

Thank you for your time.

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alosak
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Thanks for the support.

I tryed more than one time the procedure. but on my notebook with windows xp the error at the end of install procedure is "Module could not be found". The error not specified the module not found.

I've tryed to repair my windows xp, but nothing. 

I've installed with success the printer on another notebook with the same version of windows xp. So the procedure to install the printer is well known.

Thanks in advance for the further support.

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