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sicraw
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hp envy 5530 - all three of my computers can no longer print wirelessly.

HP Recommended
envy 5530 e
Microsoft Windows 7 (32-bit)

hp envy 5530 - all three of my computers can no longer print wirelessly.  The printer is connected to wifi (network), so are computers - but the computer cannot find printer.  Was there an update that messed with the wireless feature?  I have had this printer for a year with absolutely no issues.  Two days ago none of my computers would print to it and it said it needed an update.  I really don't want to buy a new printer - please help.  I have uninstalled the software and put in the disk to reinstall, I can't install using the wireless because the computer can't see the printer.  None of my computers would work.  I finally plugged one computer into the printer by USB and installed using that method.   It reinstalled on my computer, but I still can't print wirelessly.  This is stupid.

 

 

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greenturtle
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Message 2 of 2
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HP Recommended

Hi,

Thanks for using the forum. Can you try the following:

Please Download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and fix your problem

http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e016-1&h_keyword=dg-PDU

Hope that helps.



I am an HP Employee
Although I am speaking for myself and not for HP.
Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.
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