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‎05-07-2017 11:55 AM

HP Recommended
Product: deskjet 3632
Operating System: Microsoft Windows 10 (64-bit)

ive been trying to sort my instant ink account for ages now, i cnt use my printer till i do i have emailed hp about but no reply, 

basically its telling me to enroll again but my printer wont print off the code to do it 

so not only can i not enrol again i cant get any help either any ideas ? 

2 REPLIES 2

‎05-10-2017 12:39 PM

HP Recommended

Hey @lisabantoncompu, 

 

Welcome to the HP Support Forum! I hope you enjoy your experience here. 

 

I can help you sort out any Instant Ink issue. Please check your inbox -- I'm sending a private message seeking out account information. We'll go from there and work together in restoring your service. 

 

Best regards, 

 

 

E-roq
I work on behalf of HP

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‎05-10-2017 12:48 PM

HP Recommended

hi e-roq

 

someone said that on facebook messages two four days ago and never replied afterwards 

i have replied to your private message 

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