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Student
Posts: 1
Member Since: ‎03-16-2010
Message 1 of 3 (1,380 Views)

hp laserjet M1319f MFP

i have an hp laserjet M1319f multi function printer/fax and scanner. i can't get the fax machine to send or receive fax. it is connected to our home phone line and i have done everything that it says in the instructions but it still does not work. does anybody have any ideas on this?

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Tutor
Posts: 10
Member Since: ‎04-19-2010
Message 2 of 3 (1,330 Views)

Re: hp laserjet M1319f MFP

Please check the following and see if it solves your problem:

- Check if the phone cable is connected to the right port on the printer (the port with the "line out" symbol instead of the "telephone" symbol).

- Is the printer connected to an extension phone port? If so, try connecting to a direct port.

- Try using another phone cable.

- Try restoring to factory defaults.

- Update the latest firmware from www.hp.com.

- You can also find more troubleshooting tips from "Solve fax problem" chapter in the User Guide.

If you feel this solves your problem, please press the "Solved" button.
I am an employee of HP, but I only speak for myself not for the company.
Top Student
Posts: 4
Member Since: ‎07-14-2010
Message 3 of 3 (1,232 Views)

Re: hp laserjet M1319f MFP

You ever get it to work....I have the same issue....

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