Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
Resolve Windows 10 or update issues on HP computer or printer– Click Here
It looks like its the right side that is hanging.... I don't use it much but I'd like too. Sometimes it will go through and then it will jam. on the next page. It seems like it not lined up straight some how.
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Here is a link to some good troubleshooting for paper jams on your Officejet 4500:
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