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Student
Posts: 1
Member Since: ‎04-28-2012
Message 1 of 4 (1,787 Views)

hp officejet 4500 can't get offline to go away

hp officejet 4500 can't get offline to go away, using mac OS 10.6.8, tried the 5 solutions offered online...no joy

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Provost
Posts: 20,467
Member Since: ‎08-19-2009
Message 2 of 4 (1,768 Views)

Re: hp officejet 4500 can't get offline to go away

How is it connected?  If wireless, what router?

 

Did you reset the printing system?:

- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it.

I am employed by HP

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Student
Posts: 1
Member Since: ‎11-26-2012
Message 3 of 4 (1,084 Views)

Re: hp officejet 4500 can't get offline to go away

I have an HP 4300 Officejet. Offline message won't go away.  Please help.  Thank you.

Provost
Posts: 20,467
Member Since: ‎08-19-2009
Message 4 of 4 (1,078 Views)

Re: hp officejet 4500 can't get offline to go away

Same questions as above....

I am employed by HP

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