I am trying to Scan old photos to save to my computer and when I push the "scan" button on my printer, it reads "You need to install or run HP software or feature." I believe I have the software already installed but need help! Please, anyone if you can help me with this, I would greatly appreciate it!
What operating system are you using? Windows Vista and 7 do not have the full feature software as the driver is built into the operating system. If your running XP you may only have the basic driver installed. You can re-download them from HP.