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    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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hp officejet 5510 all-in-one printer

HP Recommended

I am trying to Scan old photos to save to my computer and when I push the "scan" button on my printer, it reads "You need to install or run HP software or feature."  I believe I have the software already installed but need help! Please, anyone if you can help me with this, I would greatly appreciate it!

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HP Recommended

Hello toshdiana

 

What operating system are you using? Windows Vista and 7 do not have the full feature software as the driver is built into the operating system. If your running XP you may only have the basic driver installed. You can re-download them from HP.

HP Officejet 5510 Software

 

You can also scan without the HP software. You can find the instructions for that at the link below.

Scan in Windows without HP Software

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HP Recommended

I need instruction to scan and put pictures on my computer.

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