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renshelly
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hp officejet pro 8625 prints but does not scan on Chrome although registered with the cloud

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hp officejet pro 8625
Chrome OS

My printer prints but does not scan on my chrome. It is a cloud ready HP printer.

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greenturtle
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Hi,

Thanks for using the HP Forums.

 

Please watch these resources on how to scan from a Chromebook:

 

Scanning from Chromebook

 

Scanning Multiple pages from Chromebook

 

Note :  If you get a prompt that it is unsafe, please proceed to "Advanced" and "proceed to the IP address", the Chromebook and printer is in the same network, so it's safe. 

 

Hope that helps!



I am an HP Employee
Although I am speaking for myself and not for HP.
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