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cotte09
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hp photosmart 475 wont print

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hp photosmart 475

My Hp photosmart 475 wont print, it goes through the motions as if it is printing but the pages appear blank.  I have cleaned the print cartridge and changed it for a new cartridge and it still wont print.  i have tried testing the printer with a print test and a print sample and still the paper comes out blank.  The cartridge is howing as 97% full.  Any ideas how to solve this

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HevnLgh
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Hello @cotte09,

 

Welcome to the HP Support Forums 🙂 I see your HP Photosmart 475 is printing blank pages, the cartridge is showing as 97% full but it will not print.

 

I would like you to start troubleshooting here: Printed Images Contain White or Single Color Streaks, I understand you are getting blank pages, but I would like you to Complete ALL steps listed.

 

What are the results? I look forward to hearing from you.

 

Thanks,

HevnLgh
I work on behalf of HP



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