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Student
Posts: 1
Member Since: ‎04-03-2013
Message 1 of 2 (1,309 Views)

hp photosmart 6515 wont print black

Photosmart 6515 Printer worked great until black ink started running out.  Bought a new cartridge but went out of town for two weeks.  Upon return I installed new cartridge.  Alignment fails and no back print.  Color is fine.  Have tried several cleanings and alignments. Have tried a second cartridge. Sometimes I can see very faint printing. Printer is one month out of warranty

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Regents Professor
Posts: 4,377
Member Since: ‎11-28-2011
Message 2 of 2 (1,288 Views)

Re: hp photosmart 6515 wont print black

[ Edited ]

Sounds like you are having issues printing black after replacing your cartridges. Here is a document on a printer with a similar ink delivery system on how you can sometimes resolve these issues :

 

http://support.hp.com/us-en/document/c03425035

 

I would also recommend that you take perform the cartridge cleaning several times (up to three). 

 

Let me know if this helps! 

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