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misti99
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hp photosmart c4780 ink cartridge problem

HP Recommended

Printer 3 yrs old...worked perfectly until now...

When turned on, the ink cartridges move all the way to right, then it seems to jam or

get stuck, makes a very loud clicking/snapping sound a few times, then moves itself back

to the ready position....   I have printed from a scan or test print and it prints just fine...

This noise sounds like it is jammed and am afraid it will damage something....

I have uninstalled and reinstalled the software....did a HP Print Diagnostic DR check, all is ok...

HELP....   Tried the 'Contact HP' but since it is out of warranty, can chat or email, and

there is a charge to call.....

Would appreciate any help.....  

 

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Marshall25
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HP Recommended

Did you ever find a solution? I'm having the same trouble with the cartridge carriage jamming.

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Marshall25
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HP Recommended

Did you ever find a solution? I'm having the same trouble with the cartridge carriage jamming.

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