hp printer 6210 all in one won't print from computer

Beeky27 · ‎06-18-2015

My HP6210 all in one printer will not print from a computer that has Vista. My operating system is Windows. The printer worked fine with my old laptop which did not have Vista. However, soon as I connected my daughther's computer, which has Vista, it will not print. My computer no longer works so I need to use hers. What can I do to get it to work? Thank you,

Beeky27

RnRMusicMan · ‎06-22-2015

Hi @Beeky27,

Welcome to the HP Forums!

I noticed that your HP Officejet 6210 will not print from your Windows Vista computer. I am happy to look into this for you!

First, I would make sure that the full feature software and drivers are installed, by downloading it from this link: HP Full Feature Software and Drivers. Then I would run the HP Print and Scan Doctor, to make sure everything is working.

We will start with these steps and go from there!

Hope this helps!

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Beeky27 · ‎07-14-2015

I have to take extra steps each time I turn the printer on again, however, at least it prints now. Requires an hprbUpdate.exe each time. Thanks again.

Beeky27

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hp printer 6210 all in one won't print from computer