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06-18-2015 02:50 PM
My HP6210 all in one printer will not print from a computer that has Vista. My operating system is Windows. The printer worked fine with my old laptop which did not have Vista. However, soon as I connected my daughther's computer, which has Vista, it will not print. My computer no longer works so I need to use hers. What can I do to get it to work? Thank you,
Solved! Go to Solution.
06-22-2015 06:44 AM
Welcome to the HP Forums!
I noticed that your HP Officejet 6210 will not print from your Windows Vista computer. I am happy to look into this for you!
First, I would make sure that the full feature software and drivers are installed, by downloading it from this link: HP Full Feature Software and Drivers. Then I would run the HP Print and Scan Doctor, to make sure everything is working.
We will start with these steps and go from there!
Hope this helps!
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