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crenan Student
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hp psc 1350 all in one error lights blinking won't turn off with power switch

HP psc 1350 all in one printer, running Windows 7.  The printer is showing both error lights blinking, paper and cartridge, and will not print or turn off without unplugging.  I tried all the suggested rememdies, removing any paper james, power reset, reset cartridges.  And of course it will not print.  The cartridges will not move over when the door is open and move with difficulty.  Is it possible that the tape that moves them across is twisted.  I'm unable to get to it.  Thanks for your help.

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