Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Honor Student
Posts: 2
Member Since: ‎03-13-2013
Message 1 of 3 (407 Views)

hp psc1315 driver windows 8

I tried to install my hp psc1315 in a new PC (no Internet access), but the downloaded driver from HP (Windows 8 64 bits) seems not to work.


In particular:

(1) After almost finishing the installation, the program gets stuck and eventually produces a "fatal" error (not a lot of information).

(2) Following instructions for a failed installation, I restart the computer, launch the installation program again, but the program seems to "believe" that the installation is already succesful and do not give the option to install again or anything.

(3) Trying to uninstall and install again does not work.

(4) The scanner seems to work, but not the printer.

(5) In the "Devices" list from Windows, I can see the hp psc 1315 listed, but says "driver not installed" (or similar, I do not remember exact words)


Could someone please help me? How could I get the right driver? Thanks.

0 Kudos
Distinguished Professor
Posts: 4,755
Member Since: ‎04-26-2011
Message 2 of 3 (393 Views)

Re: hp psc1315 driver windows 8

Have you tried to install it using the HP Printer Install Wizard? That may be a solution to your issue.


Here is a link to download it: HP Printer Install Wizard for Windows


Try that and let me know how that works out for you. Best of luck!

-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
Honor Student
Posts: 2
Member Since: ‎03-13-2013
Message 3 of 3 (374 Views)

Re: hp psc1315 driver windows 8

This is the error I get. Could someone please help?



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation