Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Honor Student
Posts: 3
Member Since: ‎01-25-2014
Message 1 of 3 (248 Views)
Accepted Solution

hp solution center will not install

I have uninstalled all HP related programs and reinstalled.  Wireless.  HP7515.  All working fine, except that the solution center will not install so that I can scan from my computer.  I can scan at the printer.  5 hours of life, wasted.  

 

What is the answer here?

0 Kudos
Accepted Solution

Re: hp solution center will not install

Hi,

 

Is it a Photosmart 7515 ? For Windows, the new suite called Printer Assisstant, not Solution Center. Please double click the printer icon you can see the option is there OR please try (again for Windows):

 

Click Start > All Programs > HP > HP [your printer] > HP Scan

 

You can also find HP Scan when click Start.

 

Regards.

 

 

View solution in context
Provost
Posts: 62,634
Member Since: ‎01-29-2009
Message 2 of 3 (242 Views)

Re: hp solution center will not install

Hi,

 

Is it a Photosmart 7515 ? For Windows, the new suite called Printer Assisstant, not Solution Center. Please double click the printer icon you can see the option is there OR please try (again for Windows):

 

Click Start > All Programs > HP > HP [your printer] > HP Scan

 

You can also find HP Scan when click Start.

 

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Honor Student
Posts: 3
Member Since: ‎01-25-2014
Message 3 of 3 (230 Views)

Re: hp solution center will not install

BH - a little knowledge is a dangerous thing! I am up and running. Thank you so much. T
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation