A very warm welcome to the HP community. A very good day to you.
I understand that you have an HP OfficeJet Pro 8710 All-in-One Printer and the color copies do not copy exact color. Not to worry, I'll do my best to help you.
I would like to know the following information to assist you better:
How is color output while printing documents?
Have you tried to copy from the ADF (Automated Document feeder) and the scanner glass bed and checked if there is a difference?
How is the scan output? Does it have the exact colors?
Meanwhile, I recommend you to perform the following steps to isolate the issue and arrive at a fix:
Disconnect the power cable from the printer while the printer is still ON.
Disconnect any other cables if connected the printer.
Press and hold the printer’s power button for 15 seconds.
The printer should be directly connected to the wall outlet and not to a surge protector. Reconnect the power cable to print and the printer should power ON by itself. If the printer doesn’t power ON then please manually power it ON.
I suggest you to also refer to this HP Document and perform the steps as described in detail.
I hope this information helps. Please feel free to let me know what happens. Cheers! 🙂
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