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Student
Posts: 1
Member Since: ‎06-29-2012
Message 1 of 2 (38,761 Views)

i am getting a "no answer" message when i try to fax on my m1217nfw mfp printer/fax. fax# works,

I need to understand how to connect the printer with the phone line and the lan line.  I am trying to fax.  The machines dials but returns a "no answer".  I know the fax is working because I called it on my cell phone.

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Associate Dean
Posts: 7,948
Member Since: ‎11-28-2011
Message 2 of 2 (38,752 Views)

Re: i am getting a "no answer" message when i try to fax on my m1217nfw mfp printer/fax.

[ Edited ]

Try following the steps in this document.  Honestly, if you are getting a "No answer" message, it just means the number you are faxing is not answering.  Before you try doing the steps in the document I linked, try faxing HP's fax test server.  The number is 1-888-473-2963 U.S. only.  If you get a fax message back, then everything is fine with your settings and setup.

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